Local Pickup
Posted by Kalon Wang on
We’re excited to introduce a pilot run of local order pickup at 720 Martial Arts Academy (1510 Oakland Road, San Jose, CA 95112 – near H-Mart). This is a fantastic way for our local customers to save on shipping fees while enjoying a more convenient pickup option. Please review the details below before selecting local pickup at checkout. If you have any questions or concerns, feel free to email us at hello@sumlilthings.com and we will try our best to accommodate!
Location & Hours
Local order pickup are limited to the school's business hours. Please make sure these times work for you before selecting local pickup as your shipping option.
720 Martial Arts Academy
1510 Oakland Road, Suite 100
San Jose, California 95112
- Tuesday & Thursday: 5-7pm PST
- Wednesday: 7-8pm PST
- Friday: 6-7pm PST
- Saturday: 10-12pm PST
- Sunday: 1-6pm PST
How It Works
- $50 minimum order value (subtotal - before taxes) to qualify
- Processing time will remain the same as specified on the website
- You’ll receive a notification when your order is ready for pickup.
- Your order will be placed in a secure locker in the school lobby, and a passcode will be sent to you via email to retrieve it
- Orders must be picked up within 7 days; after that, shipping charges will apply
Policies
Local pickup is available only for orders with a subtotal of $50 or more. If you select local pickup but your order does not qualify, we will send an invoice for the shipping cost. Please note that orders cannot be canceled or modified once placed. By selecting local pickup, you agree to our policies. Any misuse of this option may result in its removal from your future orders.
At the moment, local pickup is not available for selection for subscription orders due to app limitations. If your subscription order (subtotal) qualifies for local pickup, feel free to email us at sub@sumlilthings.com. Any shipping paid will be credited back in the form of a gift card.
Common Questions
Where are the lockers located?
The lockers are located inside 720 Martial Arts Academy in the lobby (near front desk). Look for the "SumLilThings" shopping bag placed on top of the locker - you can't miss it :)
What if I am unable to pickup the order within 7 days?
If you're unable to pick up your order within 7 days, please email us at help@sumlilthings.com so we can arrange alternative times.
What if I want my order shipped instead?
If you'd prefer to have your order shipped, please contact us at help@sumlilthings.com. A shipping fee will apply. Please note that orders cannot be canceled or modified once placed.