Lil' Creatures Courier
Lil’ Creatures Courier is a mail club that delivers a letter to you every two months from Lil & NohNoh, sharing tales of their latest adventures as they explore faraway lands and uncover fascinating creatures. Follow along as they document their discoveries and send their findings back to NarTech HQ - helping bring the Misfit Universe’s very first zoo to life.
Sign up closes September 20 at 12pm PST
Mail Club FAQ
General Mail Club Policies
General Mail Club Policies
Once your subscription has been billed, we cannot cancel that month's order. If you need to change your subscription type after billing, please email us at sub@sumlilthings.com. All sales are final.
While we’re happy to replace any defective or missing items, we do not offer refunds once a subscription has been billed or processed. Mail club are not eligible for discount codes, gift cards, or shop offers.
By purchasing and signing up for our subscription, you agree to our Terms and Conditions.
How does the Mail Club work?
How does the Mail Club work?
The Lil' Creatures Courier Mail Club is a subscription service where you’ll automatically receive a letter from Lil & NohNoh every two months.
Your subscription will automatically renew on the 1st of each Mail Club month: January, March, May, July, September, and November. You can modify or cancel your subscription at any time.
Starting in May, the Mail Club follows this schedule:
- Sign up opens on the 1st
- Sign up closes on the 20th
- Shipping begins last week of the month
- Shipping continues to the end of the month.
Will I see what's included before renewal or signup?
Will I see what's included before renewal or signup?
You’ll get sneak peeks of the featured creature before each Mail Club cycle, but the contents of the letter will remain a surprise. This helps keep the adventure fun when your mail arrives. 💌
Renewal & Shipping
How is the Mail Club shipped, and when will I receive it?
How is the Mail Club shipped, and when will I receive it?
Your Mail Club letter starts shipping on the 21st of the month you sign up up to the end of the month.
All Lil' Creatures Courier Mail Club subscriptions are shipped via USPS First-Class Letter Mail (untracked) to keep shipping FREE for our members! Because these are sent as regular letters rather than packages, tracking information is not available, and delivery dates cannot be guaranteed.
Estimated Delivery Times:
- USA: Approximately 1–3 weeks
- International: Approximately 3–6 weeks (sometimes longer depending on customs and local postal services)
Please keep in mind that these are estimates, and letter mail may occasionally experience delays beyond our control.
Lost or Missing Mail: Once your letter has been handed over to the postal service, delivery is outside of our control. Due to the untracked nature of letter mail, we generally do not offer refunds or replacements for lost, missing, or delayed mail.
However, we understand that things happen! In certain circumstances, we may offer a one-time courtesy replacement at our discretion, subject to availability. This is not guaranteed and does not apply to future missing deliveries.
If your Mail Club hasn't arrived after the estimated delivery window, please reach out to us and we'll be happy to review your situation!
When does my subscription renew?
When does my subscription renew?
Your Mail Club subscription automatically renews on the 1st of every Mail Club month: January, March, May, July, September, and November. You can modify or cancel your subscription at any time before the renewal date.
How much does shipping cost?
How much does shipping cost?
Shipping is included in your Mail Club subscription!
Modification, Skip & Cancellation
How do I update my address or payment?
How do I update my address or payment?
You can update your address or payment details at any time by logging into your account and selecting “Manage Subscription.”
Important: If your mail club has already processed (on the 1st), changing your address in your account will NOT affect that order. In that case, please email us at sub@sumlilthings.com with your updated address. Note that we cannot makes changes once the shipment has been sent.
How do I cancel my subscription?
How do I cancel my subscription?
We’re sorry to see you go! If you have any issues or questions about your mail club, please contact us at sub@sumlilthings.com, and we’ll do our best to help. Cancelling will not refund letters already paid for.
How to Cancel Your Subscription:
Send us an email at sub@sumlilthings.com or follow the below steps:
- Email us at Log in to your account.
- Go to "Manage Subscriptions."
- Click "Edit" on your subscription.
- Scroll down and click "Cancel Subscription."
- You will receive an email confirmation once your cancellation is successful.
Please do not send cancellation request email to any other emails than sub@sumlilthings.com as they will not be reviewed.
What's your refund policy?
What's your refund policy?
All sales are final. By purchasing or signing up for a subscription, you agree to our Terms and Conditions.