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2021 PREORDER WASHI FAQ & UPDATES
PREORDER UPDATES
August 9: Preorder washi tapes have arrived.
August 13: Preorder processing has begun. Estimated time to process is 5-20 business days.
August 19: Batch 1 (~150 orders) has shipped! Working on batch 2
August 23: All preorder washi orders have shipped! Thank you everyone for the amazing support! Leftover washi tapes will be released Aug 28 at 10am PST
FREQUENTLY ASKED QUESTIONS
Q: Can I order other items in the shop with preorders?
Preferably no; if you order other items in the shop with the preorders, they will be shipped out altogether in 2-3 months. Unless you are okay with waiting, please do not add other items (i.e. stickers) along with your preorder.
Q: Is there limits for preorders? Although there is no purchasing limits, there may be limits placed on overall quantity of each washi designs. We highly recommend you check out earlier than later.
Q: How long does it take for preorders to ship? Estimated time to ship for washi preorder is 2-3 months (subject to manufacturer's delay). Preorder are products that have yet to be manufactured and requires your purchase/funding in order for us to have the designs produced.
Q: What if my address changes by the time preorder is ready to ship? Email us at sumlilthings@gmail.com anytime before your order ships with your order number and we can make the appropriate changes.
Q: What if I change my mind or want to add more designs? Unfortunately, all preorder sales are final (no cancellation or modifications). If we have extra quantity of the designs leftover once preorder are fulfilled, they will be listed on the website.
Q: Is discount codes allowed? No, since preorder purchases are what allows us to fund for the manufacturing process of the designs.
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