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Q: When is preorder open? Preorder will start June 30 at 12pm PST and ends July 5 at midnight (subject to change). Please refer to our
Q: Is there limits for preorders? Although there is no purchasing limits, there may be limits placed on overall quantity of each washi designs. We highly recommend you check out earlier than later.
Q: How long does it take for preorders to ship? Estimated time to ship for washi preorder is 2-3 months (subject to manufacturer's delay). Preorder are products that have yet to be manufactured and requires your purchase/funding in order for us to have the designs produced.
Q: What designs will be available during preorder? For this preorder event, we have a total of 33 designs designs available, broken down into 3 parts:
- 6x revamp designs from 2019-2020
- 18x series 1-3 Disney inspired designs (including 5 new designs)
- 9x brand new washi designs
Q: What if my address changes by the time preorder is ready to ship? Email us at email@example.com anytime before your order ships with your order number and we can make the appropriate changes.
Q: What if I change my mind or want to add more designs? Unfortunately, all preorder sales are final. If we have extra quantity of the designs leftover once preorder are fulfilled, they will be listed on the website.
Q: Is discount codes allowed? No, since preorder purchases are what allows us to fund for the manufacturing process of the designs.